FAQ
Q: How will my vehicle be used?
A: Your vehicle will be inspected to determine its best possible use. If it can’t be used by one of our service programs, we will determine how to best maximize the value of your donation. If we can sell your vehicle, we will run a thorough safety check, detail your vehicle, and post it on our virtual car lot.
Q: Does my vehicle have to be running to donate it?
A: No. We accept running and non-running vehicles (some restrictions may apply to oversized vehicles and tow range).
Q: What types of vehicles do you accept?
A: All kinds! Cars, motorcycles, trucks, boats, motor homes, travel trailers, utility trailers, and aircraft, to name a few. We have even received and sold a fire engine!
Q: Will you pick up my vehicle? What is your tow range?
A: Yes, we can pick up your vehicle. Our tow range is a 50-mile radius of I-5, from Longview, WA, Portland, Salem, Eugene, and down to Cottage Grove.
Q: What if I have an out-of-state title?
A: No problem – we can process a donation with an out-of-state title, and we can accept vehicles in almost any state.
Q: I’ve heard that some for-profit companies are disguising themselves behind non-profit-sounding names. How can I be sure that I’m donating my car to a legitimate charity?
A: Charity Connections is operated by Volunteers of America Oregon, which is one of the oldest non-profits in Oregon, helping those in need since 1896. Not only are the proceeds going to the charity of your choice, but by using VOA to process your donation, even their handling fee is put to work helping people in our community, making this program a win-win for everyone involved.